Once a class is booked, you can cancel up to 12 hours before class starts at no charge. Inside the 12-hour window you can't cancel without penalty and will be responsible for the late cancel fees below. If you purchased sessions, that class credit will be forfeited. If you don't cancel and don't show up, a separate no-show fee applies. It's best to late cancel so others have the chance to take class, and to avoid greater fees.
Please limit yourself to one waitlist per day. If you're scheduled or waitlisted for more than one class in a day, you're still responsible for canceling the class you won't attend within the 12-hour window, or you'll be charged a late cancellation fee based on your membership type.
Unlimited Monthly Memberships
- No Show (Pilates & Spin)$25
- Late Cancel (Pilates)$20
- Late Cancel (Regular Spin only)$15
Sessions & Session Packages
- Late Cancel or No ShowSession forfeited
Late cancel charges are assessed as soon as the class is cancelled through Momence. No-show charges are collected within 24 hours of the booked class. We understand things happen, so each member gets one late cancel every 30 days at no charge, tracked automatically by the system.
Please note: this is every 30 days, not per calendar month. When you use your free late cancel, your next 30 days are tracked from that date.
In the event of a true emergency, please text Brooke or Mandi.
All clients must have a valid credit card on file. With our classes and waitlists full, we want every client to have the opportunity to attend. We appreciate your business and cooperation with our policies.